Last updated: 20 December 2024
At Gleam Look, we aim to deliver your jewelry safely and on time. Please read our Shipping Policy for details regarding order processing and delivery.
1. Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation
- Orders placed on weekends or public holidays will be processed on the next business day
- You will receive an order confirmation email once your order is placed
2. Shipping Locations
- We currently ship across India
- International shipping may be available in the future
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout
- Free shipping may be offered on selected products or promotional offers
4. Estimated Delivery Time
- Metro Cities: 3–5 business days
- Non-Metro / Remote Areas: 5–8 business days
Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
5. Shipment Tracking
- Once your order is shipped, a tracking number will be shared via email or SMS
- You can track your order using the courier partner’s tracking link
6. Delays in Delivery
Gleam Look is not responsible for delays caused by:
- Courier service issues
- Natural disasters or weather conditions
- Government regulations or lockdowns
We appreciate your patience in such situations.
7. Incorrect Address
- Please ensure that your shipping address is accurate
- Gleam Look is not responsible for delays or non-delivery due to incorrect or incomplete address details
- Re-shipping charges may apply in such cases
8. Damaged Packages
If your package arrives damaged:
- Contact us within 48 hours of delivery
- Share clear photos of the package and product
- We will investigate and assist accordingly
9. Change of Shipping Address
- Shipping address changes can be requested before the order is shipped
- Once shipped, address changes are not possible
10. Contact Us
For any shipping-related questions, please contact us:
Email: support@gleamlook.com
Website: Gleam Look
